Shipping and handling costs
General information
Orders are packed and shipped within 2-4 business days. Average transit times are listed below. Business days are Monday to Friday (excluding holidays).
We will share your phone number and email address with our delivery service partner, who may contact you to arrange a delivery time.
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Germany (2-4 working days)
5.95 EUR
Other EU countries (3-6 working days)
9.95 EUR
Switzerland (3-7 working days)
14.95 EUR
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Taxes and Customs
Prices within the EU may vary as we are obliged to charge you the VAT of the country to which your package is delivered.
We do not cover any costs for taxes, duties or customs. For this reason, we sell our products to third countries (outside the EU) without VAT. These costs are your responsibility and are due upon receipt of the package in the destination country.
If delivery is made to a non-EU country, additional duties, taxes or fees may apply. These are not to be paid to us, but to the relevant customs or tax authorities. We recommend that you check the details with the customs or tax authorities before ordering.
If you wish to return an item from a third country, please ensure that the package is sufficiently stamped and marked as a return shipment according to your country's specific customs regulations. Please note that we cannot cover any taxes or duties on returns. In this case, your package will be sent back to you.
If you have any questions, please contact our customer service.