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Shipping and handling

General Information

Orders are packaged and shipped within 2-4 business days. Average transit times are listed below. Business days are Monday to Friday (excluding public holidays).

We will provide your phone number and email address to our delivery service partner, who may contact you to arrange a delivery time.

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Germany (2-4 business days)

5.95 EUR

Other EU Countries (3-6 business days)

9.95 EUR

Switzerland (3-7 business days)

14.95 EUR

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Taxes and Customs

Prices within the EU may vary as we are obliged to charge you the VAT of the country to which your package is delivered.

We do not cover any costs for taxes, duties or customs. For this reason, we sell our products to third countries (outside the EU) without VAT. These costs are your responsibility and are due upon receipt of the package in the destination country.

If delivery is to a non-EU country, additional customs duties, taxes or fees may apply. These are not payable to us, but to the responsible customs or tax authorities. We recommend that you check with the customs or tax authorities for details before ordering.

If you wish to return an item from a third country, please ensure that the package is sufficiently stamped and marked as a return in accordance with the specific customs regulations of your country. Please note that we cannot cover any taxes or duties for returns. In this case, your package will be returned to you.

If you have any questions, please do not hesitate to contact our customer service.