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Order Process

1. SHOPPING CART

Select the products you wish to order by clicking the "ADD TO CART" button. This will add your selection to the shopping cart. You can change this selection at any time until you submit your order, for example by changing the quantity of products, deleting the selection by clicking the "Remove" checkbox, or canceling the order process. By clicking the "CHECKOUT" button, you will proceed to the next step of the order.

2. CHECKOUT

Please log in with your email address and password if you already have a customer account, otherwise please register as a new customer. Your data will be collected, processed, and used in compliance with data protection regulations (Privacy Policy).

By clicking the "Continue to Shipping" button, you will proceed to the next order step. Enter your desired shipping method. By clicking the "Continue to Payment" button, you will proceed to the next order step.

3. SELECT PAYMENT METHOD

Enter your desired payment method. By clicking the "Review Order" button, you will proceed to the next order step.

4. COMPLETE ORDER / TERMS AND CONDITIONS AND DATA PROTECTION

You will receive an overview of your order: the selected products, the shipping and billing address, and your contact details. Please check that all information is correct and read the General Terms and Conditions and the Right of Withdrawal carefully. You can now proceed with the order if you agree to the Terms and Conditions and the Privacy Policy (tick the box). You can also sign up for email marketing notifications by ticking the box if you wish to be notified about promotions. By clicking the "Submit Order" button, you will send your order.

5. RETURNS

Returns are registered via our returns portal. Simply enter your order number and email address there and you can then return items, stating a reason. The return label is generated automatically.